> ## Documentation Index
> Fetch the complete documentation index at: https://opensre.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common questions about OpenSRE.

> **What is OpenSRE?**
>
> OpenSRE is an open-source framework for AI SRE agents that answer questions
> about production systems. It uses your observability stack, cloud context,
> and runbooks, and can deliver its findings to Slack, local files, or other
> messaging channels. See the
> [Integrations overview](https://opensre.com/docs/integrations.md) for supported tools.

> **How do I get started?**
>
> Install OpenSRE, sign in, then ask it something:
>
> ```bash theme={null}
> curl -fsSL https://install.opensre.com | bash -s -- -dc
> opensre
> opensre ask "why did checkout latency increase today?"
> ```
>
> Full walkthrough: [Quickstart](https://opensre.com/docs/getting-started/quickstart.md).

> **Which deployment path should I use?**
>
> Most users start with the local CLI (`curl` install, then
> `opensre` to sign in, plus `opensre integrations setup` for the
> tools you want OpenSRE to query). For an organization-managed runtime, use
> [Enterprise setup](https://opensre.com/docs/install/install-enterprise.md) at
> [app.opensre.com](https://app.opensre.com). Integrations connected in the
> web app are also used by every signed-in shell and CLI, and take
> precedence over local setup for the same service.
>
> Managed and self-hosted gateway options are covered in
> [Deployment](https://opensre.com/docs/guides/deployment.md).

> **Can I self-host OpenSRE?**
>
> Yes. Deploy the repository Docker image in `web`, `gateway`, or `scheduler`
> mode. Set `LLM_PROVIDER` and the
> matching provider API key (for example `ANTHROPIC_API_KEY` when
> `LLM_PROVIDER=anthropic`). See [Deployment](https://opensre.com/docs/guides/deployment.md) and
> [Environment variables](https://opensre.com/docs/install/environment-variables.md).

> **Which model providers are supported?**
>
> The signed-in interactive shell uses the account-hosted model. Other hosts
> and account-independent CLI workflows support Anthropic, OpenAI, OpenRouter,
> TrustedRouter, DeepSeek, Gemini, Bedrock, Azure OpenAI, and CLI-backed
> providers through `LLM_PROVIDER`. Provider matrix and troubleshooting:
> [LLM providers](https://opensre.com/docs/platform/llm-providers.md).

> **Does OpenSRE work with our existing tools?**
>
> In most cases, yes. OpenSRE integrates with observability platforms
> (Datadog, Grafana, Sentry), cloud environments (AWS, Kubernetes), incident
> tools (PagerDuty, incident.io), databases, and messaging (Slack, Telegram).
> Browse the [Integrations overview](https://opensre.com/docs/integrations.md) and run
> `opensre integrations verify` after setup.

> **What happens when I run opensre with no arguments?**
>
> Running `opensre` signs you in (once) and starts the interactive shell. The
> first prompt offers a demo; pick the CI/CD analysis of one of your repositories
> or skip it with **E**. Then describe issues in plain language. Slash commands
> such as `/help`, `/status`, `/demo`, and `/verify datadog` are documented in
> [Shell commands](https://opensre.com/docs/getting-started/interactive-shell-commands.md).

> **How are security and telemetry handled?**
>
> OpenSRE supports reversible [masking](https://opensre.com/docs/platform/masking.md) before external LLM calls
> and command-history redaction via
> [Interactive shell privacy](https://opensre.com/docs/platform/interactive-shell-privacy.md). Anonymous product
> telemetry can be disabled with `OPENSRE_NO_TELEMETRY=1`. Report
> vulnerabilities to `support@opensre.com`.


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