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Create an account

  1. Sign up at app.tracer.cloud
    Create account
  2. Create a workspace.
    Create workspace

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Connect OpenSRE to Slack

  1. To start seeing incident investigations, you’ll need to connect OpenSRE to Slack. Sign in with Slack to start setting up the connection. 
    Sign In With Slack(1)
  2. In Slack, pick your workspace and click Allow.
    Give Slack Access
  3. In Slack, open your alerts channel. 
  4. Type /add and click Add apps to this channel
  5. Search Tracer and click Add. The Slack app still appears as Tracer during the transition.
  6. In OpenSRE, open Integrations → Slack. Under Channel Mappings click +Add. Select the channels you’ve added OpenSRE to, and select which types of alerts you’d like OpenSRE to respond to.
  7. If you don’t see your channel here, you’ll need to invite @Tracey to the channel in Slack. Go to your chosen channel and use the command /invite @Tracey to add it.
    Channel Mapping Slack

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Connect integrations

Each integration follows a simple, guided flow. Let’s look at Datadog as an example. 
  1. Name - Helps distinguish between different instances
  2. API Key - in Datadog, create a new API key and copy and paste into OpenSRE. 
  3. Application Key - In Datadog, create a new Application Key and copy and paste into OpenSRE. 
Connect Datadog